AI that speaks the language of e-commerce customer service

Synchro is an AI tool built to optimize written communication with e-commerce customers. Trained on your information and seamlessly integrated into your system, Synchro complements your agents and frees your team up to handle more complex requests.

Made better by your best people

Synchro is your most knowledgeable sales rep and friendliest agent, all in one. Our AI constantly trains itself on your company’s information and conversation history, enabling it to provide accurate, expertly crafted responses that don’t just feel human - they are human.

Designed for e-commerce
Wherever your customers find you, Synchro is there. Create more positive interactions with your customers across email, SMS, social media, Shopify, chat, and more, 24/7, and with unlimited capacity for handling simultaneous requests.

Integration that’s practically automatic
CRM system already in place? No problem. Synchro AI integrates seamlessly into Gorgias, Zendesk, Salesforce, HubSpot, Kustomer, and many others, all on its own. No CRM? Also no problem. Synchro will set itself up with what you do have and do all the heavy lifting.

Better customer service

Synchro AI ensures consistent, high-quality responses, enhancing customer satisfaction and operational efficiency.

Improved sales conversions

Always on and always accurate, Synchro AI doesn’t just give prospects information - it has the ability to persuade.

Keep your team intact

Don’t replace your CS team - empower them to be their best. Synchro can even train your agents how to work with its AI.

Synchro provides accurate answers your customers are looking for, while constantly learning and optimizing its written responses. Level up your CS team with the power of AI.

Let Synchro do all the talking

Synchro AI is the most comprehensive and cost-effective technology solution for small to medium sized e-commerce businesses. From website chat engines that give customers the right answers, to timely SMS optimized with the most persuasive sales messaging, Synchro AI learns what makes your customer service successful and continually improves upon it - while putting your best people in positions to make an even greater impact.

People are talking about Synchro
"Integrating Synchro into iMemories Customer Service has provided measurable economic value in terms of improved sales conversion on our site, while reducing overall customer service costs."
Mark Rukavina
Founder/CEO
58%
Decrease in customer
service costs
26%
Increase in sales
conversion
49%
Increase in response
accuracy
93%
Decrease in response
time
Get started
with Synchro
Seamlessly integrate AI customer service into your e-commerce business today.
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